• Business,  Small Business,  Solving Small Business

    3 tele-sales tips

    First, should you use a script or not? Rhetorical question: there’s no right answer. On the one hand, if you are supremely confident and know exactly what you want to say, then not using one maybe the best way to go. But if you have even an iota of doubt, a script can sometimes help ensure you cover all the points you need to make, especially when selling a new product or service. The key is, if you do use one, it should never come across as a script and you should allow enormous flexibility so that if the prospect interrupts you, it doesn’t throw you off kilter, or make…